Terms And Conditions - Whitby Online
Updated 16 September 2026. Whitby Online is owned and operated by Aetherweb Ltd. These terms explain the use of this website. For questions, corrections or complaints, contact [email protected].
Whitby Online provides local information, business and accommodation listings, and community content about Whitby and the surrounding area. A directory entry or enquiry does not itself confirm a booking or purchase.
We aim to keep the information useful and accurate, but listings, prices, availability and other details can change. Please check important details directly with the relevant business or organiser before making arrangements. Tell us if you spot an error so that we can investigate and make an appropriate correction.
Unless we expressly identify Aetherweb Ltd as the supplier, a booking or purchase from a listed business or organiser is a separate agreement with that provider. Check their prices, cancellation terms and other conditions before committing. An advertisement or link is not a guarantee or endorsement by Aetherweb.
External websites and services, including maps, videos and search tools where offered, have their own terms and privacy notices. Follow those links only if you wish to use the relevant service.
You may browse, link to our pages and save or print reasonable extracts for your own use. Please retain any copyright credits. Copyright belongs to Aetherweb Ltd or the identified contributor or rights holder. Ask the rights holder before republishing substantial material or using it commercially, except where the law permits that use.
Do not use the site to send spam, impersonate someone, distribute unlawful or harmful material, try to gain unauthorised access, or interfere with the site's operation. Automated access must not bypass access restrictions or place an unreasonable load on the service.
Submit accurate information and only material you own or are authorised to provide. Do not publish someone else's private information without an appropriate basis. Information submitted for a public listing or contribution is intended to be visible to other visitors; private enquiries are handled as described in our privacy notice.
You retain ownership of your material. By submitting it for publication, you give Aetherweb a non-exclusive, royalty-free permission to store, display and make reasonable formatting or editorial changes needed to operate and present that listing or contribution on the site. This is not a transfer of copyright or an exclusive licence, and does not allow us to sell your work to others.
We may decline or remove material that is unlawful, misleading, abusive, spam, infringes rights or falls outside the site's purpose. We may also restrict access where reasonably necessary to address misuse or protect the service. You can contact us to request a correction or removal, report a problem, or ask us to review a decision.
We will use reasonable care and skill in operating the site. We are responsible for foreseeable loss or damage caused by our breach of these terms or our failure to use reasonable care and skill. A loss is foreseeable if it is an obvious consequence or was something both you and we knew might happen.
These terms do not exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any responsibility that cannot lawfully be excluded. They do not take away your statutory rights. Independent providers remain responsible for their own services; this does not exclude any responsibility the law places on Aetherweb.
We may update these website terms to reflect changes to the service or the law, and will show the revised date here. A later update does not retrospectively change an existing purchase or booking agreement or remove rights you already have. Contact us if anything is unclear or if you have a complaint.
The Aetherweb privacy notice below explains how personal information is handled across our websites. You can also read the central Aetherweb privacy notice.
Updated 16 September 2026. This notice explains how Aetherweb Ltd handles personal information in connection with its own websites, apps and services, including Whitby Online, Hotels & Lodging, Whitby Events and the legacy Bitcoin Gift Vouchers website.
Aetherweb Ltd is responsible for the personal information it handles for these services. Contact us at [email protected], telephone +44 (0)7846 122129, or write to Aetherweb Ltd, Cleveland House, Linden Lane, Newholm, Whitby, North Yorkshire, YO21 3QX, United Kingdom.
This notice covers Aetherweb's own processing. A business, accommodation provider or event organiser that receives your enquiry or booking is responsible for its own use of your information. Websites we host or maintain for other organisations may have their own privacy notices and controllers.
Information submitted for a public listing or contribution can be seen by other visitors and search engines. Please do not include private information that you do not intend to publish, or information about another person that you are not entitled to provide.
Where we rely on legitimate interests, those interests must be balanced against your rights and reasonable expectations. You can object to this use of your information. If information is needed to answer an enquiry or provide a requested service, we may be unable to do so without it; you can ask which details are necessary.
Cookies and similar technologies can support sign-in, sessions, preferences and security. Some websites also use Google advertising or analytics, maps, video, search or other externally provided features. Those providers can receive technical information when their content is loaded and may use cookies or other identifiers.
Where a site offers cookie settings, use those controls to review or change your choices. You can also manage cookies through your browser, although blocking essential cookies may prevent some features from working. A provider's advertising opt-out is separate from the choices offered by an individual website.
Cloudflare helps protect and deliver some of our websites. Depending on the features in use, it processes request and security information and may use security cookies. We do not describe its service as using only one fixed cookie. See Cloudflare's cookie information, Google's information about partner sites, and Google's advertising controls.
Information is available to authorised Aetherweb personnel and to providers where needed for the relevant service. The recipients depend on the website and the purpose, and can include:
We do not sell or rent mailing lists or provide contact details to another organisation for its own direct marketing. This does not mean that third-party advertising or embedded services receive no information: their processing is described separately above and in their own notices.
Security systems may automatically restrict suspicious requests or filter messages. If you think legitimate access or correspondence has been blocked incorrectly, contact us so that we can investigate.
Aetherweb operates in the United Kingdom. Some service providers operate internationally, so information may also be processed outside the UK, including in the European Economic Area or the United States. We require appropriate legal protection for restricted transfers, such as applicable UK adequacy arrangements or approved contractual safeguards. Contact us for information about the providers, locations and safeguards relevant to your information.
Deletion from active systems may not immediately remove a copy from a backup; backup copies are replaced through the applicable backup cycle. Third-party providers can have separate retention periods for their own processing. Contact us if you need the retention criteria for a particular record or wish to request deletion.
We use technical and organisational measures appropriate to the information and risks, including access controls and measures to protect our websites and email. No online system can be guaranteed completely secure. Keep your account credentials confidential and do not send us passwords, payment-card security codes or cryptocurrency private keys. This notice does not exclude responsibilities we have under data-protection law.
Depending on the circumstances, you can ask for access to your personal information, correction, deletion, restriction of its use, or a portable copy where that right applies. You can object to processing based on legitimate interests. You can object to direct marketing at any time, and withdraw consent where we rely on it; withdrawal does not change the lawfulness of processing before it was withdrawn.
Rights are subject to the conditions and exemptions in the law: for example, we may need to retain an invoice or information needed for a legal claim. We may ask for enough information to verify your identity and locate the relevant records, and will explain our response. Contact Aetherweb using the details above.
If you are unhappy with how we handle information, please contact us. You also have the right to complain directly to the Information Commissioner's Office, the UK data-protection regulator, on 0303 123 1113. You do not have to complete our complaints process before approaching the ICO.
We will publish revisions on the Aetherweb privacy-policy page and show the updated date. Where a change to our use of information requires us to notify you or obtain consent, updating this page alone is not a substitute for doing so. Copies shown on our other websites are refreshed from the central notice periodically.
